This Privacy Policy describes how ReserveFunds Inc. ("we," "us") collects, uses, and shares information when you use our Service.
1. Information We Collect
- Account information: name, email, address, date of birth, government ID for KYC.
- Financial information: bank account, wallet addresses, transaction history.
- Usage information: device, IP, pages visited, feature usage.
- Communications: emails and support tickets.
2. How We Use Information
- To provide, maintain, and improve the Service.
- To comply with legal obligations (KYC/AML, tax reporting).
- To detect and prevent fraud.
- To communicate updates and security alerts.
3. Sharing
We share information with regulated custodians, payment processors, KYC providers, and law enforcement when legally required. We do not sell personal information.
4. Retention
We retain information as long as your account is active and as required by law (typically 7 years for financial records).
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, port, or delete your data. Email privacy@reservefunds.example to exercise these rights.
6. Security
We use AES-256 encryption at rest, TLS 1.3 in transit, hardware security modules for key custody, and SOC 2 Type II audited controls.
7. Cookies
We use first-party cookies for session management and analytics. You can disable non-essential cookies in your account settings.
8. International Transfers
Data may be processed in the United States and other jurisdictions where we operate. We use Standard Contractual Clauses for transfers from the EEA/UK.
9. Children
The Service is not directed to children under 18.
10. Changes
We will notify you of material changes by email and in-app banner. Your continued use after the effective date constitutes acceptance.